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| Our Policy Is Simple |
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At FireDrum, we have complete respect for your privacy, and we pride ourselves on meeting the requirements of MAPS and Europe's Data Protection Act, DPA.
We will not sell, trade, or rent any of your personal information. This includes your name, address, telephone number, E-mail address, and any other details you have given us. |
| Our Security Agreement |
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Everything we do is in strict adherence to the Best Practice principles developed in conjunction with Peppers & Progress, the world's leading authority on one-to-one marketing. |
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· Only sending E-mails to those who asked to receive them (opt-in)
· Asking customers how often they would like to get their E-mail
· Always including an "unsubscribe" button on every E-mail we send out
· Never selling or giving away any of your customers' information |
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For in-depth information regarding our Privacy Policy, please continue reading.
MEANINGFUL MARKETING FOR MEANINGFUL COMPANYS
FireDrum is one of the most dynamic and effective permission email marketing solution providers around today. We host customer lists for large and small companies, professional associations, non-profit groups, and community organizations.
Our dedicated team commits themselves to overseeing our privacy policy’s compliancy with our terms of service and ISP relations. Our goal is to protect subscriber privacy and provide secure control over one's own personal data, and to assist list owners with privacy and compliance.
Our experienced team assists list owners by providing online applications and best practices guidelines to help protect their reputation and brand ensuring the highest levels of permission and consent.
Privacy Policy
Turpentyne Productions, LLC. doing business as FireDrum ("FireDrum") is committed to protecting your online privacy. Because the very nature of the services that FireDrum provides focuses on the collection and analysis of various types of information that our users voluntarily provide us, we recommend that you read this Privacy Policy so you will understand how your personal information will be treated as you make full use of our services. Please keep in mind that our commitment to meeting the demands of our users may result in changes or additions to this Privacy Policy. In the event of such a change, FireDrum will post the revised Privacy Policy on our web site, which you can reach through the link on our Homepage and on other pages, so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. This Privacy Policy is incorporated into and subject to the Terms and Conditions of the use of our web site. By using our web site you pledge to abide by those Terms and Conditions.
FireDrum is committed to protecting your privacy. We are committed to allowing you to feel secure in an environment that puts you in control of what you share with the rest of the FireDrum community. FireDrum is committed to protecting the privacy of our web site visitors and clients. We uphold the highest industry standards in online privacy and permission marketing. For more information on how FireDrum enforces permission email marketing with all our clients and affiliates, please see our Anti-spam policy .
The Information We Collect
Our registration forms require users to give us contact information that may include name, email address, address, and facts about you and/or your company. We do not request sensitive information from our visitors, such as credit card or social security numbers, unless they are signing up for and paying for our services. We never sell, share or trade any of our customer information with other companies.
How We Collect and Use Information from Members
FireDrum.com provides members the opportunity to receive news, promotions and other information via email from their favorite neighborhood stores, theaters, and other establishments. You will only receive these emails if you grant us or the establishment permission to communicate the news of the establishment to you. You must also provide us or the establishment with at a minimum your name and email address to allow us to communicate a personalized message to you. You can do this by:
A. Completing an E-Mail Club postcard to join an establishment's E-Mail Club.
B. Clicking a link to join a particular E-Mail Club found on the establishment's email to a member of its E-Mail Club, if the email is forwarded to you by the Refer a Friend option. We do not store your email address unless you join the E-Mail Club. We do not store your friend's comments to you.
C. Clicking on any banner and signing up for an E-Mail Club sponsored by an establishment participating in the FireDrum.com program, attached to an email message from an E-Mail Club you have already joined.
D. Completing a form or following links to opt in to the establishment's E-Mail Club contained on a page at the establishment's web site.
E. Providing your name and email address and granting consent to an establishment by some other means.
F. Using the Join Now feature on the FireDrum-Community.com to become a member of an establishment participating. As a visitor, you can join as many establishments' E-Mail Clubs in the FireDrum-Community.com as you wish.
We will send you a confirmation of your enrollment in the all E-Mail Clubs you join.. We will indicate the source of your subscription request with a link to unsubscribe if you elect not to remain a member.
When you join additional E-Mail Clubs, your name and email address, and any other general information you have voluntarily provided to us in the your Member Profile section will not be shared. Any information you voluntarily provide that is requested specifically for one E-Mail Club will not be shared with other E-Mail Clubs.
When you join additional E-Mail Clubs, your name and email address, and any other general information you have voluntarily provided to us in the your Profile section will not be shared. Any information you voluntarily provide that is requested specifically for one E-Mail Club will not be shared with other E-Mail Clubs.
If you join one or more E-Mail Clubs through the methods described in items A, B, C, D and E above, your information will be owned separately by the establishments whose E-Mail Clubs you joined, and FireDrum's rights to use your information to contact you independently, and not on behalf of an establishment sponsoring an E-Mail Club, is more limited.
FireDrum does not share any of your personally identifiable information with third parties, other than sharing your Profile Information with the sponsoring establishment for each E-Mail Club you join. FireDrum may employ data entry firms or other vendors to assist in the entry and administration of member information and email transmissions. Any such vendors will be subject to confidentiality agreements and will not have any right to use or disclose member information except in connection with their contracted services.
FireDrum.com does not obtain any information about you other than your first name and email address unless you provide it voluntarily. Please note that you are under no obligation whatsoever to provide this extra personal information in order to continue to receive your periodic promotion and special event news If you do provide FireDrum.com and your E-Mail Club sponsors with further personal interest information about yourself, you will enable us to highly personalize the communication and tailor it to your own interests, needs and area.
Website Usage Information
We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. FireDrum does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website
for you.
Your E-mail Lists and Databases
FireDrum and its parent company will never sell, rent, share, or otherwise make available your e-mail lists and/or databases to anyone except internal support personnel who may be assisting you in troubleshooting your account. FireDrum is not in the business of selling data. FireDrum is in the business of providing a web-based e-mail services.
Security and Privacy
FireDrum's web site uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment at our data center. We will never sell, rent or share individual personal information with anyone unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.
Permission Opt-in
Our members and their subscribers are given the opportunity to 'opt-in' to having their information used for purposes not directly related to our site at the point where we ask for the information. Users of our site will never be collected by any outside parties. We do this to ensure that our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
Information Tracked
At times we will use your IP address to help diagnose problems with our server and to administer our web site. We also may track browser types to help us understand our visitors' needs related to our web site design. There is an optional section of our web site where input forms require your name, company, and e-mail address This form provides the ability to opt-in to receiving future emails of any sort from FireDrum. If you opt-in to receiving email communications from us, then we may send information to you on our products or services. You may review and change your information with us at any time by clicking on the “modify profile” link or similar found at the bottom of emails sent via our system, or by contacting us at privacy@FireDrum.com
Security Technology
FireDrum has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside FireDrum. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
Cookies
What "Cookies" Are - We Do Not Use Them
We maintain all data for tracking a user's session on our server. A cookie is a small data file that a web site transfers to a user's hard drive when the user visits the web site. A cookie file can contain information such as a user ID that the web site uses to track the pages visited. The only personal information a cookie can contain is what the user supplies. A cookie cannot read data off of a hard drive or read cookie files created by other web sites.
Many Internet services deliver cookies to visitors to their web sites. We do not. Cookies store information about your use of their service on your computer where it can only be retrieved by the same service at a later time. Cookies are used by Internet services to make their services more convenient and personalized. Most web browsers automatically accept cookies, but by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. You can also delete cookies from your hard drive.
Links to Other Sites
Please note that although our web site contains links to other sites, the privacy policy of these other sites is likely not identical to our own. Merchants who sponsor an E-Mail Club we support on this web site may maintain their own web site. We encourage you to be aware of when you leave our web site and to investigate and ask questions before disclosing any information to other sites. This Privacy Policy applies solely to the information collected by FireDrum.com.
Acquisition or Changes in Ownership of FireDrum
In the event that FireDrum (or a substantial portion of its assets) is acquired, customer information would be considered part of those assets, and may be part of those assets that are transferred.
Policy Modifications
FireDrum will notify its members and users via email if we make any changes to our privacy policy. Any new policy will be posted on our site at least one week prior to its taking effect. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.
Contacting FireDrum about Privacy and FireDrum
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this Web site, please contact:
FireDrum
7898 E. Acoma Dr. #210
Scottsdale, AZ 85260
We can be reached via e-mail at info@FireDrum.com or you can reach us by telephone at 480.699.1524.
Copyright © 2004, Turpentyne Productions, LLC dba FireDrum. All Rights Reserved. FireDrum and FireDrum.com, are the trademarks and service marks of FireDrum.com. Other trademarks and service marks used herein are the property of their respective owners. |
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