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December 6, 2011
So you have been using email marketing to reach your audience, but now let’s look at the five most effective variables you can test in your email campaigns. You may be thinking – what is a variable? It is a defined part of an email that you can adjust and test, most commonly used for copy, send time, subject line, etc.; however, it can be almost any part of the campaign.
1. Target Audience
The most effective variable is your Target Audience. Although context is still (and will always be) king, it does not matter what’s in your email or how it looks if it’s sent to the wrong audience. If your message isn’t relative to the reader, then all the personalization in the world won’t save you.
2. Landing Page
The second most-effective variable isn’t even part of your email and is your landing page. Your conversion rate suffers anytime the landing page does not reinforce the email’s message or style.
3. Subject Line
By far, the most popular variable, the subject line is the most tested variable yet it is not as effective as the previous two variables. Consider using relevant, eye-catching subject lines that do not mislead the recipient. The last thing a recipient wants to receive is an email that is titled, “Get a free puppy today” and opens it up and sees sales information on pet supplies.
4. Call-to-action
Instead of using links or buttons that say “submit,” “download,” or another generic phrase, I recommend using a value-based phrase to increase the effectiveness of your call-to-action. For instance, consider using “get your free whitepaper” or “get instant access.”
5. Personalization
With FireDrum’s ‘insert member’ dropdown feature, you are able to personalize your message by adding recipient related information such as their name, company, interests, etc. If you are going to personalize the message with the recipients first name, open the message with “Hello [FirstName]” instead of “Dear [FirstName]” incase you do not have the first name of everyone in your database.
If you haven’t tested one of the top-five variables listed above, and you’re bogged down testing something else, then consider shifting your focus for a test or two. And if you’ve tested only subject lines for months and months, try stepping out of your comfort zone. You might like the results. And don’t forget, FireDrum is here to help you every step of the way.
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November 29, 2011
Email marketing terms everyone should know:
- Blacklist - This is a list that organizations put together of IP addresses that belong to certain organizations or people who send numerous SPAM e-mails.
- Click Through Rate – This is a percentage of clicks your recipients actually click on a link you send them in the e-mail.
- Conversion Rate – When sending out an e-mail, there is usually a desired action you are asking your recipients to do. The conversion rate is the percentage of people who actually do the task asked compared to the people who do not.
- Opt-in – The recipient of the e-mail has given permission (i.e. opting-in) before you send the e-mail.
- Double Opt-in – Double opt-in is the action of someone who opts-in for your e-mail, and is then asked one more time to confirm they are opting in.
- E-mail Service Provider - These providers are equipped to help you send out mass amounts of e-mails with a single click. They usually will also have templates for you to pick from to help you design the layout of your e-mail.
- Hard Bounce – A hard bounce is when you send an e-mail to an address that no longer exists.
- Soft Bounce – This is what happens when you send an e-mail, but the e-mail is sent back due to an inbox being too full. You can send these messages later on if need be.
- Open Rate – This is the percentage of people who actually open the e-mail. It is counted by an invisible image that is inside the message. A downside to this metric is that if a person is blocking your images they won’t be counted in the rate.
- Unsubscribe – This is a link that allows your recipients to opt-out of your e-mail list without reporting you as SPAM.
- SPAM – SPAM is considered anything that is sent to you that is unsolicited. Because SPAM became so popular in the early 90’s, there are now laws against SPAM and there are more strict filtering techniques used by e-mail clients.
If you are interested in learning more about these terms or any others that I left off the list, please contact FireDrum today at 480-699-1524 or leave a comment.
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November 14, 2011
Ready for the holidays? You still have plenty of time to purchase all your gifts. You can even do your shopping as late as December 24, if you dare! But when it comes to holiday communication from your business or organization, now is the time to take action.
Sending holiday email campaigns is an excellent way for you to stay connected with your customers, clients, donors, or whoever is on your list. In this month’s article, we will start with a few tips for everyone, then explore some creative ways that retailers, B2B businesses, and nonprofits can incorporate email marketing into a holiday communications plan.
Three quick tips
1. Get started now – Your competitors aren’t wasting any time getting started with their holiday promotions, so why should you? Most businesses that benefit from the November/December season start sending their holiday communications the first half of November. Starting then gives you the chance to sell to the early shoppers and build awareness with the ones who will buy later.
2. Send throughout the season – You may have noticed that most large companies (retailers in particular) communicate frequently during the holiday season. Some send two or three different versions of a catalog, or multiple email promotions highlighting different products and specials. While you don’t want to communicate too often with the people on your list, sending consistent communications during the holiday months can increase sales, attendance, or donations. Make sure to be sensitive to the expectations of your audience.
3. Schedule it and forget it - Think through what products, promotions, and events you want to highlight (there are more pointers on promotions below) and then create a plan that includes what you will send and when. Pick a holiday template you like (we have plenty of free ones!), create a series of campaigns, and schedule them to go out on the appropriate days.
By planning, creating, and scheduling your email campaigns during November, you can put your promotions on auto-pilot and focus on your customers during the busiest time of the year.
What are you waiting for? Get started today! Sign up here.
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August 10, 2011
Have you experienced your newsletter looking a bit funky when you are viewing it in either Outlook 2007 or 2010? This is because Microsoft’s attempt at “innovating” simply replaced the traditional rendering engine with the Microsoft Word rendering engine. This causes unnecessary “breaks” in your newsletter if it is image-heavy and may also chop the top of your images off. That being said, let’s take a couple steps backwards and refresh our memory on the do’s and don’ts of email marketing.
As I’m sure you are aware (and if not, you are now), it is best practice to use the least amount of images as possible while still producing an aesthetically pleasing newsletter. You may be thinking, ‘But images look so pretty, why wouldn’t I want to use as many as possible?’
Reasons for limiting the amount of images:
1. Many email clients have images turned off by default, requiring recipients to click ‘display images.’
2. Some email clients have images turned off permanently.
3. Some corporate email clients have images turned off permanently.
4. Images of “text” will not benefit your SEO goals (If you don’t already know, text that you type out in your newsletter can be “crawled” by the search engines and help drive traffic to your site)
5. Microsoft’s Word rendering engine causing page breaks in images and is known to chop off the top of images.
That said, if you still want to use images for the majority of your newsletter, the height of your image must not be greater that 1728 pixels. If, for example, your image is 250 pixels longer than 1728px, 250 px will get chopped off the top. A work around is to create multiple 1 row, 1 column tables (one on top of the other) and slice your image up into smaller pieces.
Please contact the FireDrum support team at support@firedrummarketing.com with any questions regarding your newsletter being displayed differently in Outlook 2007 and 2010.
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January 13, 2011
FireDrum is totally free email marketing solution for lists below 750 subscribers. Simply complete and submit the sign-up form You’ll be amazed by all the powerful email marketing features.
No Credit Card Required. No Contracts.
Already have a list? Monthly and Pay-as-You-Go accounts are available.
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October 7, 2010
FireDrum’s email marketing application allows you to create a custom sign up forms on your website or blog. Once the form is generated, the application provides HTML code which you can copy and paste into your web site.
It’s easy to create a Seamless Member Sign Up Form:
1. Go to the My Account tab > Forms
2. Click the icon to the right of Seamless Member Sign Up in the list of forms.
3. Place a check in the box to the right of every standard or custom field you want included in your form.
4. Select your option for Category form element type. A checkbox will be placed beside each public Category to allow the Member to select the Category.
5. Select which Categories you want to offer on the form.
6. Click the Generate Form button.
7. Select all of the code displayed under the Generate Form button and copy it.
8. Paste the code into your web page.
Now you’re ready to allow people to sign up for your newsletter directly on your website.
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October 5, 2010

Summer is over and the Holiday Season is fast approaching; now is the perfect time to plan your 2011 Email Marketing Strategy. With the rapid advancements in technology, it’s more important than ever to regularly review your online marketing materials.
Here are some ideas
for ways to improve your campaigns
in the coming months:
Content
Do your messages appear current and clean or do they look outdated? Is your Brand well represented and how well does it fit with the overall message? Are you using fresh, engaging graphics, calls-to-action and images? Does the layout look professional and easy to navigate? Is your contact information easy to find? Are yoursections and departments current? Is your Privacy Policy up-to-date? Are you compliant with all new state and federal legislation? Do you have topics and content planned for the coming months, holidays and special events?
Capture
Do you have a checkbox for customers to be added to your list upon product purchase? Do you have a visible, easy to locate Sign Upbutton or link on your website? Do you distribute sign up forms at events, cash registers and offer incentives for newsletter sign up?
Reports
How does your performance this year compare to last year? How do you compare to other businesses in your industry? What are yourtrends for Open Rates, Click Rates, Bounce Rates,
Unsubscribe Rates?
With careful planning and regular reviews we can help you make 2011 a more profitable year for your business. Please contact our friendly sales and support staff if you need any help or are unsure
how to get started.
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August 30, 2010
Obviously, the best time is when you think it would have the best chance of being read. Of course, that can vary, but here are some experienced recommendations:
Blue Mondays
Mondays, especially after holidays, are somewhat taboo (who wants a cranky reader?). Besides, it’s typically a day when most people (even those who may be in a decent mood) are catching up on email from the weekend, and are contemplating the challenges posed by the week ahead. If Monday is a holiday, time your blast to arrive on the Wednesday morning after the holiday (that’s because – you guessed it – in that case, Tuesday has become Blues Day)!
Tuesday is a good news day!
Most business contacts receive an average of 75 emails per day. To make sure they have the time to review (and hopefully, read) your email, it’s a pretty good idea to have your email blast arrive on Tuesday mornings between 8am and 11am*. That’s because the “Monday Blues” are in the rear view mirror, and the day and week are relatively young. And, with energy levels and receptiveness relatively high in the morning, people are more apt to be responsive – hopefully, that day!
Wednesdays and Thursdays?
These are neither slime time nor prime time. Proceed as you see fit.
TGIF (They’re “gone” if Friday)
maybe not physically – just mentally. Be honest! Where’s your head on some Fridays? OK, you’re not the Lone Ranger; others are a little spacey, too. Yeah, don’t push your luck. Fridays are difficult, as most folks (even the most diligent and motivated) are wrapping up work for the week and may not have the time to look at your message even if they don’t have one eye on the clock. And, if they do find time to read it, with a weekend interruption, they may have forgotten about you, and your message, by Monday.
If they’re in the office during the weekend, they’re the worst kind of masochists, and you don’t want their business anyway!
On a more serious note, while many may be focused on business, your email most likely will lose out to a higher priority item, like the one that has brought them into the office on a weekend in the first place. And, frankly, we just wouldn’t want to stake our chances for readers’ comprehension on that “no man’s land” that falls between Friday and Monday.
And, finally, what is more important than the day and the time of day?
. . . Three little words: Content. Content. Content.
* Remember to keep time zones in mind
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February 14, 2010

Has email marketing disappointed you? Have you felt cheated that the results you desired were not there?
Take a small bit of advice…
Do not give up!!
Like any good marketing program things take time and effort to gel and garner results. Building upon a good routine and plan is essential.
The First Step
Create highly relevant marketing messages which assign complementary products. Get creative and apply this idea to any product or service you are offering.
Connect with your Customer - Make Things Relevant
Email marketing represents an enormous opportunity to connect with customers, but remember to make things relevant.
For example, if you email your customers a special on running shows, offer them relevant content – a link to buy other running apparel from your store.
Ensure Strong Customer Response
Marketers, this is you, must also include any teams or other individuals early in the creative process to ensure that the email audience responds to these “cross-sold” products.
Remember it is Valentine’s and caring is sharing.
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September 2, 2009

Search engine optimization is a practice that is constantly growing and evolving. With the release of Microsoft Bing and soon to be released Google Caffeine, we’re seeing a few of the rules and methods changing, but one thing is still certain – fresh, relevant content remains king. How can you keep your site fresh without having to constantly tweak and change the content on your site? This can easily be accomplished by implementing a blog on your website.
A blog is not just a communication tool, or an outlet to talk about your company’s business, niche, or chatting about your latest company picnic – it’s a way to increase your organic search rankings, that’s right, blogging is a powerful SEO tool when used correctly.
A critical mistake many companies make is hosting their blogs someplace else. While the blog can still hold great information, and maybe even rank well on its own, it provides virtually no help to your main website. Great blog posts attract traffic, links, and comments – all of which can help your organic search rankings. If your blog is hosted elsewhere, the hosting platform or URL will reap the benefits, while hosting on your main site makes sure that valuable link “juice” is directed to the right place.
Have a clear goal in mind when you start your company blog, know your audience, write consistent insightful posts, update frequently and optimize for the search engines.
Don’t be afraid to have personality in your writing, but make sure you stay within the guidelines your business has outlined. Having multiple authors on your blog is a way to keep your readers interested. If your blog is too serious and dry, you’ll lose visitors to sheer boredom.
A helpful and enriching thing to do is to invite guest bloggers to post on your blog. Find an expert within your niche and ask if they would be willing to write a post for you. You would be surprised at how eager they can be – it increases their exposure, your exposure and will bring traffic and can drive valuable links to your site.
In addition to having guest blogs on your site, you should offer to guest blog on other sites. Finding blogs in your niche, taking the time to comment on relevant posts builds invaluable relationships which lead to potential links. A good natural link from another site in your niche is key in optimization. Google values these links and the more of them you have – the more you look like an authority in your field.

Another question that is often scrutinized is whether or not you should open up your blog for comments. The general consensus on this is yes…eventually. Close comments on your blog until you have a few posts and start seeing an increase in traffic, then open them up. Comments can be a valuable way for you to interact with your clients, hear what you are doing right, what could be done better and what your perspectives are interested in hearing about. However, if you have very few comments it can be detrimental to your blogs appearance of authority.
Link smart: Occasionally deep link your posts to other relevant pages or posts on your site – don’t forget to use keyword centric anchor tags and set any links to open in a new window – you don’t want your readers leaving your site. Don’t be afraid to link to other sites and relevant articles. Writing a post that naturally includes links to relevant sites can be a useful relationship building tool – and hey, they just might return the favor.
Blogs also allow you to get a little more creative – they can be a home for viral link bait (that may not be appropriate or direct to your company’s vision)…not sure what link bait is? You’ve seen it, you’ve most likely linked to it. Create funny top ten lists, funny videos, or creative photo sets that will attract links back to your site.
Social Media should also be incorporated into your blogging efforts: Social Media sites are key for promoting the content on your blog and creating a more dynamic, interactive forum for your business. By adding social sharing tools to your blog – you can increase your exposure and allow your readers to share your blog with their friends and followers.
Be rewarded for consistent, natural and continuous growth – don’t take shortcuts and stay away from shady, black hat tactics – because at some point, you’re most likely to be penalized and your rankings will drop.
Let’s Get Technical:
A blog isn’t that different from other web pages on your site when you get down to the nitty-gritty of it. Here are some important technical aspects to consider when optimizing your blog.
- Location, Location, Location: When deciding where on your site to place your blog consider you may see businesses who use a separate sub domain – www.blog.yoursite.com however the recommended format by Google is to set up your blog as a separate folder on your site – www.yoursite.com/blog.
- Permalink/URL structure: Set up your blogs URL structure to include category or blog posts. Instead of yoursite.com/blog/p?133 you can set up permalinks to rewrite the URL to yoursite.com/blog/email-marketing-tips. Be sure to use dashes for spaces in your URLs.
- Optimizing Title Tags: Optimizing your posts title tags is of utmost importance. Many times the title of your actual post is not optimal for Google – take out a few words and naturally integrating a keyword or two into your title tag.
Meta Descriptions: Optimize your meta descriptions for each blog post – most search engines will read 150-160 characters, so make the most of it.
- Don’t forget about your images: Just like on any page of your site, your images should have alt tags so the search engines have something to read. Alt tags should be relevant to the actual image and again this is a place where you can naturally incorporate a keyword – I said naturally, do not keyword stuff.
- Header Formatting: Just like any page on your site your posts should have one H1 and should use H2’s and H’3s for subtitles. The H1 is your post title.
- RSS Feeds: Make sure you set up an RSS feed to your blog.
- Sitemap: Create a blog sitemap.
I could go on about navigation, canonical URL’s, blog analytics …etc. but will spare you for now – Just remember this:
If you blog consistently, optimize your posts and participate in your niche’s blogosphere you will see the rewards in your search rankings, site conversions and client communications. So what are you waiting for?
If you would like to get started with a company blog, or need help optimizing a current blog please contact us for a free analysis and proposal.
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