Professional Email Marketing Newsletters and Web Site Design

February 22, 2013

Filed under: Basic Tips,Email Marketing,The FireLine — Matt Ricca @ 1:48 pm

Different email clients, such as Outlook, Gmail, Hotmail, Apple Mail and Mobile Devices can display differently. Testing across all browsers, operating systems and mobile devices is impractical and just testing a few can be very time consuming.More than likely this is not a problem with your HTML email or a problem with your email marketing software.The problem lies with how different email clients handle HTML coding. Some email clients have problems handling and displaying CSS, others may strip out your background images, some do not show link colors and some may not support HTML at all. All email clients tend to have their own rendering parameters and rules. So while your email may look good on Outlook, it might not look the same on Gmail. The reason for this is that HTML was developed as a standard for Web pages and emails are not web pages.

Please be aware that regardless of whether you design your newsletter, write your own HTML or you use FireDrum Templates and Campaign Wizard to create your email the rendering ultimately is dependent on the email client.

Tips For Success

 

Use FireDrum’s Inbox Preview assistant.

Don’t have the time to test your message to 54 different clients? Use FireDrum’s Inbox Preview Assistant and we’ll do the testing for you! With each report you’ll get to see how your message renders email clients including the most popular mobile devices. Learn more.

Inbox Preview Assistant

Do Not use Microsoft Word to edit your emails.

While it may look great on your computer, it will look very different, even in Outlook across all email clients.

Use Basic HTML and Inline Styles.

Using basic HTML will still render the look you want with less of the problems of making having it look the same across different email clients.

Use ALT text for images.

Many of the email clients turn off the images from being displayed. Using ALT text and specifying the width and height of the images used will help ensure that your email will still make sense and is being displayed correctly even when the images
are off.

The rendering issues don’t stop at HTML with CSS being a big factor too. You may be shocked at how some of the most popular email clients stack up when it comes to CSS compatibility.

According to The Email Standard Project these are the email clients that have the best compatibility:

Excellent Compatibility Average Compatibility
• AOL Webmail • Windows Live Hotmail
• Apple iPhone, iPad & Touch
• Apple Mail Poor Compatibility
• Apple MobileMe • Google Gmail
• Eudora (Penelope) • Lotus Notes 8
• Entourage • Outlook 2007
• Thunderbird
• Windows Live Mail
• Windows Mail
• Yahoo! Mail Beta

 

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October 2, 2012

Filed under: Basic Tips,Email Marketing,The FireLine — admin @ 4:12 pm

To view this email as a web page, go here.

Jump Start Your 2013
Marketing StrategyGreetings,

Just as quickly as summer comes to an end for our school-age children, fall reminds us that a new year is just around the corner. For many businesses and entrepreneurs, this means setting out to prepare budgets and projections for the coming fiscal year.

Even if you don’t create expansive 5-year forecasts for your business, you should at the very least create a road map of where you’d like to be by year’s end and consider strategies for getting there. The planning process can do wonders to improve motivation, increase communication and create a general sense of togetherness amongst your team.

To read more on our favorite email marketing strategies and tactics, please go here.

Fall Promotion – $50 Credit
Sign up for a new Email Marketing account online between now and October 31st and get a $50 credit with promo code: FALL12

Sign up here.

Already using FireDrum’s Email Marketing services? Upgrade today and receive a $50 credit. After you upgrade, call us at 480-699-1524 and claim your credit!

Offer expires 10/31/12

Tips for creating emails
that work
Newsletters are more complicated to create than a single-message email. Does your business do both, or neither? Send a newsletter once-a-month but add a single message email with a promotional offer to your marketing calendar in the opposite part of the month.

• Personalize your emails wherever possible. Address people by name. Be sure your clients and prospects are properly categorized so you don’t inadvertently send a new-client promotion to a client you’ve been serving for 5 years.

Newsletters• Design emails that work well across all viewing platforms. You don’t want to lose a potential lead because your message didn’t display properly. Use imagery. Remember that people barely read anymore; engage with illustration.

• Make your emails shareable across social networks. Allowing your recipients to share your message or promotion with other prospects only improves your chances of success.

• Be consistent. Create a schedule for delivering your messages and stick to it. You want to build a relationship with your recipient and what better way to start building their trust than by being timely.

As with any facet of your business, developing a marketing strategy and budget requires multiple outlooks: a glimpse into your company’s past, understanding of its present position and vision of the future. FireDrum would like to help you jumpstart your 2013 marketing plan with a complimentary one-hour strategy session. During this no-obligation consultation, we’ll review your 2012 email marketing campaigns and discuss strategies to improve your results in 2013.

If you’re interested in working one-on-one with our email marketing specialists, please call 877.347.3376 or email us at info@Firedrum.com. You’ve made the right decision by engaging your clients in email marketing; why not take advantage of this complimentary consultation? It’s no risk with a great upside for reward!

Goodwill AZ
Goodwill of Central Arizona

Goodwill of Central Arizona operates over 50 retail stores and stand-alone donation centers throughout central Arizona, accepting donations of housewares, clothing, furniture, electronics, toys, accessories, and vehicles from over one million donors each year. Ninety cents of every dollar goes toward their mission services to provide job training and employee placement programs, putting people in our community to work.

Go here to sign up for their monthly 20% off coupon.

Corporate Headquarters
7898 E. Acoma Dr.
Suite 210
Scottsdale, AZ 85260

Main: (480) 699-1524
Fax: (480) 699-1657

Sales Information
Toll Free US: (877) FireDrm
Phone: (877) 347-3376
Local: (480) 699-1524

sales@firedrum.com.

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September 26, 2012

Filed under: Basic Tips,Email Marketing,The FireLine — admin @ 12:11 pm

Just as quickly as summer comes to an end for our school-age children, fall reminds us that a new year is just around the corner. For many businesses and entrepreneurs, this means setting out to prepare budgets and projections for the coming fiscal year.

Even if you don’t create expansive 5-year forecasts for your business, you should at the very least create a road map of where you’d like to be by year’s end and consider strategies for getting there. The planning process can do wonders to improve motivation, increase communication and create a general sense of togetherness amongst your team.A good email marketing campaign will produce positive and quantifiable results. Whether that means more clicks, calls or sales, knowing how your messages affect your business is the key to understanding where and how to improve.

Before you launch any marketing campaign, develop an offer or promotion that speaks clearly to your prospects. Write a simple call-to-action and use it consistently throughout the campaign.

Once you’ve decided on your offer, publish it on your website.  It isn’t enough for you to promote it just in your email campaign, you must create a space on your website for your prospect to learn more about, and redeem, your offer.

Now that you’ve posted your clearly-defined offer on your website, create an email campaign that educates your prospect while promoting your offer. Be creative and entertaining. People love a good show.

Before you hit send, make sure to plan your follow up activities. What will you do if someone opens the email or clicks a particular link inside? Did you know you can automate these follow up tasks? Stay tuned to next month’s newsletter for more details.  Or, better yet, schedule your complimentary consultation today!

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February 15, 2012

Filed under: Basic Tips,Email Marketing — Matt Ricca @ 3:01 pm

Drowning in email? You’re not alone. We spent more time in our inboxes last year than ever before. But what were we actually doing during all those hours? And how can we use that time more effectively?

According to research by Baydin, the makers of email plugin Boomerang, the average email user receives 147 messages every day, and spends more than 2 ½ hours on email a day. On average, we delete 71 of those, which takes roughly 5 minutes. On average, we get 12 messages a day that require substantial work. Surprisingly, those messages alone take up almost 90 minutes per day.

When we email:

When people recommend sending email

When people think others read email

When people want to read email

 

 The best words to use in email titles

 

Words to Use

Words NOT to Use

  • Apply
  • Opportunity
  • Demo
  • Connect
  • Payments
  • Conference
  • Cancellation
  • Confirm
  • Join
  • Assistance
  • Speaker
  • Press
  • Social
  • Invite

 

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December 6, 2011

Filed under: Basic Tips,Email Marketing — Matt Ricca @ 3:16 pm

Email VariablesSo you have been using email marketing to reach your audience, but now let’s look at the five most effective variables you can test in your email campaigns. You may be thinking – what is a variable? It is a defined part of an email that you can adjust and test, most commonly used for copy, send time, subject line, etc.; however, it can be almost any part of the campaign.

1.      Target Audience

The most effective variable is your Target Audience. Although context is still (and will always be) king, it does not matter what’s in your email or how it looks if it’s sent to the wrong audience. If your  message isn’t relative to the reader, then all the personalization in the world won’t save you.

2.      Landing Page

The second most-effective variable isn’t even part of your email and is your landing page. Your conversion rate suffers anytime the landing page does not reinforce the email’s message or style.

3.      Subject Line

By far, the most popular variable, the subject line is the most tested variable yet it is not as effective as the previous two variables. Consider using relevant, eye-catching subject lines that do not mislead the recipient. The last thing a recipient wants to receive is an email that is titled, “Get a free puppy today” and opens it up and sees sales information on pet supplies.

4.      Call-to-action

Instead of using links or buttons that say “submit,” “download,” or another generic phrase, I recommend using a value-based phrase to increase the effectiveness of your call-to-action. For instance, consider using “get your free whitepaper” or “get instant access.”

5.      Personalization

With FireDrum’s ‘insert member’ dropdown feature, you are able to personalize your message by adding recipient related information such as their name, company, interests, etc. If you are going to personalize the message with the recipients first name, open the message with “Hello [FirstName]” instead of “Dear [FirstName]” incase you do not have the first name of everyone in your database.

If you haven’t tested one of the top-five variables listed above, and you’re bogged down testing something else, then consider shifting your focus for a test or two. And if you’ve tested only subject lines for months and months, try stepping out of your comfort zone. You might like the results. And don’t forget, FireDrum is here to help you every step of the way.

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November 29, 2011

Filed under: Basic Tips,Email Marketing — Matt Ricca @ 3:05 pm

Email marketing terms everyone should know:

  • BlacklistThis is a list that organizations put together of IP addresses that belong to certain organizations or people who send numerous SPAM e-mails.
  • Click Through RateThis is a percentage of clicks your recipients actually click on a link you send them in the e-mail.
  • Conversion RateWhen sending out an e-mail, there is usually a desired action you are asking your recipients to do. The conversion rate is the percentage of people who actually do the task asked compared to the people who do not.
  • Opt-inThe recipient of the e-mail has given permission (i.e. opting-in) before you send the e-mail.
  • Double Opt-inDouble opt-in is the action of someone who opts-in for your e-mail, and is then asked one more time to confirm they are opting in.
  • E-mail Service ProviderThese providers are equipped to help you send out mass amounts of e-mails with a single click. They usually will also have templates for you to pick from to help you design the layout of your e-mail.
  • Hard BounceA hard bounce is when you send an e-mail to an address that no longer exists.
  • Soft BounceThis is what happens when you send an e-mail, but the e-mail is sent back due to an inbox being too full. You can send these messages later on if need be.
  • Open RateThis is the percentage of people who actually open the e-mail. It is counted by an invisible image that is inside the message. A downside to this metric is that if a person is blocking your images they won’t be counted in the rate.
  • UnsubscribeThis is a link that allows your recipients to opt-out of your e-mail list without reporting you as SPAM.
  • SPAMSPAM is considered anything that is sent to you that is unsolicited. Because SPAM became so popular in the early 90’s, there are now laws against SPAM and there are more strict filtering techniques used by e-mail clients.

If you are interested in learning more about these terms or any others that I left off the list, please contact FireDrum today at 480-699-1524 or leave a comment.

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November 14, 2011

Filed under: Basic Tips,Email Marketing,Holiday — Matt Ricca @ 9:59 pm

Ready for the holidays? You still have plenty of time to purchase all your gifts. You can even do your shopping as late as December 24, if you dare! But when it comes to holiday communication from your business or organization, now is the time to take action.

Sending holiday email campaigns is an excellent way for you to stay connected with your customers, clients, donors, or whoever is on your list. In this month’s article, we will start with a few tips for everyone, then explore some creative ways that retailers, B2B businesses, and nonprofits can incorporate email marketing into a holiday communications plan.

Three quick tips

1. Get started now – Your competitors aren’t wasting any time getting started with their holiday promotions, so why should you? Most businesses that benefit from the November/December season start sending their holiday communications the first half of November. Starting then gives you the chance to sell to the early shoppers and build awareness with the ones who will buy later.

2. Send throughout the season – You may have noticed that most large companies (retailers in particular) communicate frequently during the holiday season. Some send two or three different versions of a catalog, or multiple email promotions highlighting different products and specials. While you don’t want to communicate too often with the people on your list, sending consistent communications during the holiday months can increase sales, attendance, or donations. Make sure to be sensitive to the expectations of your audience.

3. Schedule it and forget it - Think through what products, promotions, and events you want to highlight (there are more pointers on promotions below) and then create a plan that includes what you will send and when. Pick a holiday template you like (we have plenty of free ones!), create a series of campaigns, and schedule them to go out on the appropriate days.

By planning, creating, and scheduling your email campaigns during November, you can put your promotions on auto-pilot and focus on your customers during the busiest time of the year.

What are you waiting for? Get started today! Sign up here.

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August 10, 2011

Filed under: Basic Tips,Email Marketing — Tags: , , — Matt Ricca @ 12:18 pm

Have you experienced your newsletter looking a bit funky when you are viewing it in either Outlook 2007 or 2010? This is because Microsoft’s attempt at “innovating” simply replaced the traditional rendering engine with the Microsoft Word rendering engine. This causes unnecessary “breaks” in your newsletter if it is image-heavy and may also chop the top of your images off. That being said, let’s take a couple steps backwards and refresh our memory on the do’s and don’ts of email marketing.

As I’m sure you are aware (and if not, you are now), it is best practice to use the least amount of images as possible while still producing an aesthetically pleasing newsletter. You may be thinking, ‘But images look so pretty, why wouldn’t I want to use as many as possible?’

Reasons for limiting the amount of images:

1. Many email clients have images turned off by default, requiring recipients to click ‘display images.’

2. Some email clients have images turned off permanently.

3. Some corporate email clients have images turned off permanently.

4. Images of “text” will not benefit your SEO goals (If you don’t already know, text that you type out in your newsletter can be “crawled” by the search engines and help drive traffic to your site)

5. Microsoft’s Word rendering engine causing page breaks in images and is known to chop off the top of images.

That said, if you still want to use images for the majority of your newsletter, the height of your image must not be greater that 1728 pixels. If, for example, your image is 250 pixels longer than 1728px, 250 px will get chopped off the top. A work around is to create multiple 1 row, 1 column tables (one on top of the other) and slice your image up into smaller pieces.

Please contact the FireDrum support team at support@firedrummarketing.com with any questions regarding your newsletter being displayed differently in Outlook 2007 and 2010.

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January 13, 2011

FireDrum is totally free email marketing solution for lists below 750 subscribers. Simply complete and submit the sign-up form You’ll be amazed by all the powerful email marketing features.
No Credit Card Required. No Contracts.
Already have a list? Monthly and Pay-as-You-Go accounts are available.

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October 7, 2010

Filed under: Basic Tips,Email Marketing — Mike Toll @ 1:08 pm

FireDrum’s email marketing application allows you to create a custom sign up forms on your website or blog. Once the form is generated, the application provides HTML code which you can copy and paste into your web site.

It’s easy to create a Seamless Member Sign Up Form:
1. Go to the My Account tab > Forms
2. Click the icon to the right of Seamless Member Sign Up in the list of forms.
3. Place a check in the box to the right of every standard or custom field you want included in your form.
4. Select your option for Category form element type. A checkbox will be placed beside each public Category to allow the Member to select the Category.
5. Select which Categories you want to offer on the form.
6. Click the Generate Form button.
7. Select all of the code displayed under the Generate Form button and copy it.
8. Paste the code into your web page.

Now you’re ready to allow people to sign up for your newsletter directly on your website.

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